Seasonal Retail Sales Associate - Womens Shoes, Willow Grove Park

Macy's•Upper Moreland Township, PA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You work to achieve sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, best-selling items, trends, and promotions. During the day, they engage customers in friendly, personal conversations; merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves. They promote the Loyalty program, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another through collaboration and strive to improve while contributing to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome and engage customers, understand their needs, and provide personalized product and service recommendations.
  • Use customer engagement and selling behaviors to meet sales goals and build customer loyalty.
  • Prepare and maintain a clean, organized, and shoppable sales floor.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and process damages, testers, and selected merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share Loyalty program benefits and ensure customers have what they need before leaving.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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