Seasonal Retail Sales Associate, Willow Grove Park
About The Position
As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. They build customer relationships through friendly, personal conversations; maintain a shoppable environment by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and assisting with merchandise moves; and share loyalty-program benefits while providing a courteous close to each interaction. Colleagues collaborate with one another, strive to improve, and contribute to individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers, identify their needs, and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and build customer loyalty.
- Welcome customers and create friendly, personal conversations that encourage ongoing customer relationships.
- Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
- Keep the sales floor clean, organized, prepared, and shoppable.
- Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty-program benefits, ensure customers have what they need, and provide a sincere, courteous closing to each interaction.
- Support teammates through honesty, care, and collaboration, and learn from colleagues to improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
