Seasonal Sales Associate - Willow Grove 0132

PACSUN•Upper Moreland Township, PA
•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while delivering an exceptional customer experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates provide engaging, positive, and authentic customer service; focus on full-price selling while remaining aware of product value and promotions; handle customer situations according to policy; complete assigned tasks efficiently; maintain visual standards, organization, cleanliness, and a safe shopping and working environment; follow company and loss-prevention policies; and share customer feedback with leadership. They also participate in store contests and events, stay current on financial goals, support sales and operational goals, and execute digital sales strategies such as ship-from-store and BOPIS. Associates reflect the PacSun brand, contribute to a positive working environment, follow employee appearance guidelines, learn about products and trends, and work to improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, handle objects, reach, twist, or squat; and maneuver around sales floor, stockroom, and office areas.
  • Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to company policy, attempt to resolve issues, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization, cleanliness, and a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
  • Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Demonstrate passion for PacSun products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Adhere to Employee Appearance Guidelines and help maintain the company’s fashion image.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.
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