Seasonal Beauty Advisor - Lancome, Willow Grove Park
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service, while working to exceed expectations and achieve sales goals. The role combines hospitality, product knowledge, and enthusiasm for beauty to help customers feel confident, cared for, and eager to return. Daily work includes preparing and maintaining the sales floor, learning about products and promotions, engaging with customers, supporting a shoppable space, sharing loyalty benefits, and collaborating with colleagues to deliver individual and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
- Build and manage customer relationships through follow-up, virtual outreach, and personalized service.
- Meet and surpass sales goals by delivering exceptional customer service.
- Keep current on product knowledge, new arrivals, top-selling products, trends, promotions, and product launches.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use clienteling tools to promote offers and product launches and participate in sales events.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues through honest, caring, and collaborative teamwork.
- Follow up with customers, share loyalty benefits, ensure they have what they need, and thank them for their visit.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
