Sales Associate

Break Time•Piedmont, MO

13d

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during their scheduled shift. Sales Associates are energetic and customer-focused, with the goal of making each customer’s day better. The role includes customer service, merchandising and sales, communication with customers and coworkers, teamwork, use of store technology, support for management, food preparation, and maintaining a clean environment. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

Be at least 18 years old.
Be friendly and customer-service-oriented, and enjoy a fast-paced work environment.
Have flexible availability, including weekends and holidays.
Have reliable transportation to work.
Be able to perform mathematical calculations for making change, completing shift reports, and counting products during vendor check-in.
Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Be willing and able to attend food-safety training and obtain a Food Handler’s Card or equivalent certification.
Be physically able to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
Be physically able to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
Be able to remain standing for up to nine hours per shift.
Be able to visually observe and inspect items and the work environment for job-related responsibilities and safety concerns.
Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
Be able to perform assigned tasks accurately and with minimal supervision.
Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Meet company requirements, including successfully passing a pre-employment background check and drug test.
Have legal authorization to work in the United States.

Nice To Haves

High school diploma or equivalent.
Customer service, retail sales, or food service experience.

Responsibilities

Greet and thank customers courteously, provide fast and friendly service, process transactions accurately, and address customer concerns quickly and courteously.
Perform merchandising activities, including pricing merchandise, implementing promotions, suggestive selling, checking in vendors, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
Maintain store cleanliness.
Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
Work with the team to serve customers efficiently while following applicable local, state, and federal regulations.
Use point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations, make change, complete shift reports, and count products.
Help train new employees on company policies and procedures.
Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
Prepare food according to guidelines, recipes, and job aids; inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing.
Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
Sanitize and maintain equipment, dishes, and food-service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage.
Clean the store when time allows.