Sales Associate Waldorf FT

Goodwill of Greater Washington • Waldorf, MD

12d

About The Position

The Sales Associate provides courteous customer service and supports daily retail operations at Goodwill. The role includes placing merchandise on the sales floor, accurately processing purchases, handling cash, maintaining orderly merchandise displays and a clean store environment, and assisting customers with product questions and selections. Sales team members work collaboratively and contribute to a positive impact in the community. Goodwill describes opportunities for professional growth and provides a range of benefits.

Requirements

• Effectively communicate with customers and Goodwill associates.
• Provide exceptional customer service.
• Settle customer complaints.
• Perform basic math skills.
• Stand for prolonged periods, up to 7 hours per 8-hour shift.
• Bend and frequently lift up to 40 pounds.
• Have basic working knowledge of computer applications and the internet.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer service-related skills.
• Working knowledge of a cash register.
• Multilingual ability with complete fluency in English.

Responsibilities

• Provide professional and courteous service to customers in the store, outside the store, and by phone.
• Place merchandise on the sales floor in a timely manner.
• Accurately ring up items on the register.
• Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
• Maintain knowledge of merchandise and answer customer questions promptly and courteously.
• Keep floor merchandise neat and orderly on racks, shelves, and in bins and hangers; assist customers with purchase selections.
• Maintain a clean, professional appearance.
• Keep the register area orderly and clean.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform general housekeeping, including sweeping, mopping, vacuuming, wiping shelves, and dusting, including restrooms and dressing rooms.
• Perform other duties as assigned by management.

Benefits

• Option for same-day pay.
• Accrued personal time off (PTO).
• Paid holidays and premium pay for working certain holidays.
• Basic life insurance.
• Short- and long-term disability benefits.
• Individual and family medical, dental, and vision benefits.
• Pet insurance.
• Employee discounts.
• Access to an employee assistance program (EAP).
• 403(b)/401(k) plan with match available after one year.
• Professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed