About The Position

Mizzen+Main is seeking a motivated, energetic, and customer-focused Retail Sales Associate to join its team. The Sales Associate serves as a brand ambassador and helps deliver an exceptional shopping experience. The role involves sharing product knowledge and the brand story, providing personalized and consultative customer service, processing transactions, maintaining the sales floor and inventory, supporting store operations and events, and helping achieve sales goals. The position is part-time at Kierland Commons in Scottsdale, Arizona.

Requirements

  • Strong communication, interpersonal, and problem-solving skills.
  • Be a team player with a positive attitude and a passion for helping others.
  • Be flexible to work varied hours, including evenings, weekends, and holidays as needed.
  • Be dependable and punctual, with the ability to follow direction and take initiative.
  • Be able to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.

Nice To Haves

  • Prior retail or customer service experience is preferred but not required.

Responsibilities

  • Demonstrate knowledge of Mizzen+Main products, values, and brand story, representing the brand professionally and enthusiastically.
  • Engage customers using a personalized, consultative sales approach; assist with product selection, provide product information, and support a seamless checkout.
  • Accurately process sales, returns, and exchanges while maintaining customer satisfaction.
  • Maintain a clean, organized, and visually appealing sales floor through merchandising, folding, hanging, and inventory replenishment.
  • Carry out opening and closing procedures, organize and replenish the stockroom, and perform daily upkeep tasks while prioritizing customer service.
  • Stay informed about in-store and online promotions, events, and product launches, and share relevant information with customers.
  • Support and help execute in-store events in line with brand expectations and presentation standards.
  • Participate in achieving store sales goals and contribute to a positive, team-oriented environment.
  • Follow company policies and procedures, including operational and safety guidelines.
  • Build and expand the customer base through networking, community outreach, and consistent client follow-up.
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