Sales Trainer (Scottsdale, AZ)
About The Position
NerdWallet is seeking a Sales Trainer to develop sales professionals on its Small Business Sales team. The role partners closely with Sales Leadership to onboard new Account Executives, coach existing team members, and reinforce sales behaviors that support strong customer outcomes. It is a hands-on, collaborative position embedded with the sales team, involving live customer-conversation observation, coaching, performance analysis, and development of consultative selling skills. The role is approximately 70% new-hire onboarding facilitation and 30% ongoing sales coaching. The trainer will help shape coaching strategy and onboarding programs, strengthen sales execution, and contribute to the development and performance of the sales organization. The position is full-time and based in the Scottsdale, Arizona office. After training—typically between months 4 and 6—and while meeting minimum performance standards, the employee may work remotely 20% of the month from anywhere in the continental United States. Travel is approximately twice per quarter.
Requirements
- At least 1 year of experience in sales training, sales enablement, sales coaching, or frontline sales leadership within a fast-paced, quota-driven organization.
- A proven track record of onboarding new sales representatives and improving speed to productivity.
- Experience coaching sales professionals through live observation, call reviews, role plays, and direct feedback.
- Strong understanding of Challenger, consultative, and transactional sales methodologies.
- Excellent communication, facilitation, and relationship-building skills.
- Ability to provide direct, actionable coaching while building trust and credibility across the sales organization.
- Experience with sales and enablement technologies such as Gong, Salesforce, LMS platforms, or similar tools.
- Data-driven approach and ability to connect coaching activities to measurable improvements in sales behaviors and business outcomes.
- Willingness to travel approximately twice per quarter.
- Ability to meet minimum performance standards to access the stated remote-work option after training.
Nice To Haves
- Experience selling or coaching in small business financial services, alternative lending, merchant cash advance (MCA), fintech, or another high-volume transactional sales environment.
- Formal certification or experience with recognized sales methodologies such as Challenger, SPIN Selling, Sandler, or MEDDICC.
Responsibilities
- Lead onboarding that prepares new Account Executives to handle customer conversations, learn the sales process, and meet ramp expectations.
- Provide ongoing coaching through live call observation, call reviews, role plays, deal strategy sessions, objection-handling exercises, and pitch refinement.
- Maintain a consistent presence on the sales floor, identify coaching opportunities, and give timely, actionable feedback.
- Reinforce the Small Business team's Challenger-based and consultative sales methodology throughout the customer journey.
- Coach representatives on discovery, objection handling, urgency creation, lender positioning, financing education, ROI articulation, follow-up strategy, and closing execution.
- Develop subject-matter expertise in small business financing, alternative lending solutions, borrower profiles, lender programs, and deal positioning.
- Partner with Sales Leadership, Business Development, Product, and Operations to align onboarding and coaching with business priorities, market trends, and product updates.
- Analyze call recordings, coaching observations, and performance metrics to identify recurring skill gaps and develop targeted coaching plans.
- Create and continuously improve enablement materials, including playbooks, talk tracks, call examples, role-play scenarios, and job aids.
- Support frontline sales managers by reinforcing coaching best practices and promoting consistency across teams.
- Travel approximately twice per quarter for in-person onboarding, training, and coaching.
Benefits
- Medical, dental, and vision health care plans for employees and dependents.
- Flexible vacation time off, 11 holidays, and a holiday company shutdown.
- New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care.
- Mental health support.
- Paid sabbatical after 5 years.
- Health and Dependent Care FSA and HSA plan with monthly NerdWallet contribution.
- Monthly wellness stipend and cell phone stipend; Wi-Fi stipend for eligible remote employees.
- Work-from-home equipment stipend and co-working space subsidy for eligible remote employees.
- Employee Resource Groups and team and company-wide events.
- Eight hours of volunteer time off per quarter and a company match for charitable donations.
- 401(k) with 4% company match.
- Access to new financial products and tools.
- Financial wellness guidance and unlimited access to a Certified Financial Planner through Northstar.
- Disability and life insurance with employer-paid premiums.
- Equity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
