General Manager, Kierland Commons

KnitWell Group•Scottsdale, AZ

18h•Onsite

About The Position

Talbots is hiring a General Manager to lead its Kierland Commons store in Scottsdale, Arizona. The General Manager creates a hospitable environment for customers and associates, develops and inspires store associates, and builds a relationship-based selling culture focused on customer loyalty and sustainable sales. The role balances store operations with selling activity to deliver exceptional customer experiences and achieve financial goals. It also includes recruiting and identifying talent, managing staffing and payroll schedules, protecting company assets, maintaining a safe work environment, and ensuring compliance with company policies and applicable employment laws. The position requires an experienced, effective leader with strong sales skills, sound judgment, fiscal responsibility, and the ability to coach a diverse team. The General Manager should be organized, adaptable, comfortable with store technology, and able to work a flexible schedule that includes opening and closing shifts, weekends, and holidays. Open availability of 40 hours per week is specified.

Requirements

Strong sales experience and a demonstrated ability to meet or exceed performance standards.
Effective leadership skills, including the ability to influence others through inspiration and involvement.
Professionalism, integrity, respect for others, and the ability to make decisions independently.
Ability to create exceptional customer experiences and build enduring internal and external relationships.
Organization and multitasking skills for a fast-paced, changing environment.
Excellent communication, fiscal responsibility, critical thinking, and leadership courage.
Technological aptitude to navigate, coach, and train others on computer, iPad, and handheld systems.
Ability to work cooperatively in a diverse work environment.
Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
Open availability of 40 hours per week.
Ability to climb ladders, move around regularly, stand for extended periods, bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Open to relocating for opportunities in other areas of the business.

Nice To Haves

Specialty retail leadership experience is preferred.

Responsibilities

Lead a team in creating a hospitable environment for customers and associates.
Educate, coach, mentor, and inspire store associates according to their individual strengths, opportunities, and needs.
Create a relationship-based selling culture aligned around customer needs to drive loyalty and sustainable sales.
Build a collaborative team environment where associates are accountable for shared standards, policies, and procedures.
Monitor the business and competitive landscape, fashion trends, and key business drivers to identify opportunities, maximize sales, and achieve financial goals.
Balance operational and selling activities to create exceptional customer experiences and move the business forward.
Attract, identify, and source talent for current and future opportunities.
Manage payroll and staffing schedules.
Protect company assets and maintain a safe work environment.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.