Keyholder (PT) - Kierland Commons

UNTUCKit•Scottsdale, AZ

23h•Onsite

About The Position

The Keyholder is a results-oriented retail leader who leads from the sales floor in a performance-driven environment. The role focuses on converting store traffic into revenue, elevating the customer experience, and inspiring associates to exceed sales goals. The Keyholder engages customers with personalized styling solutions, builds client relationships, coaches team members, and helps maintain an energetic, results-focused sales culture. The position also supports store operations, visual standards, stockroom organization, and performance monitoring.

Requirements

Proven work experience as a Supervisor, Key Holder, or Assistant Manager.
Basic understanding of sales principles and customer service practices.
Proficiency in Apple products, G-suite, and omnichannel POS systems.
Solid communication and interpersonal skills.
Ability to work in the store alone.
Flexible scheduling and availability to work retail hours, which may include day, evening, weekends, and/or holidays.
High school degree.
Proven ability to drive sales and influence team performance.
Strong clienteling skills and a customer-first mindset.
High energy, strong communication skills, and a passion for results.
Commitment to the CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.

Responsibilities

Lead by example in achieving and exceeding individual and store sales goals.
Proactively engage customers, assess their needs, and deliver personalized styling solutions.
Build and maintain client relationships through clienteling and follow-up.
Identify cross-selling and upselling opportunities to maximize transactions.
Use product knowledge to communicate value and drive conversions.
Inspire and motivate associates to deliver high-performance selling behaviors.
Create a dynamic, energetic, and results-focused sales culture.
Coach team members in real time to improve selling techniques and client engagement.
Execute UNTUCKit University training and reinforce daily performance conversations.
Open and close the store while maintaining accountability for results and standards.
Maintain a visually compelling, sales-focused floor environment.
Keep the stockroom organized to support selling efficiency.
Monitor KPIs and contribute insights based on customer feedback and sales trends.