General Manager, Kierland Commons

Knitwell Group•Scottsdale, AZ

2d•Onsite

About The Position

Talbots is seeking a General Manager for its Kierland Commons store in Scottsdale, Arizona. The General Manager leads the store team in delivering a hospitable, relationship-based customer experience and achieving sales and financial goals. This role combines team leadership, coaching, selling, store operations, staffing, and asset protection. The General Manager builds an inclusive and accountable team culture, develops associates, identifies talent, and ensures compliance with company policies and applicable employment laws. The position requires an open availability of 40 hours per week, including flexibility for opening and closing shifts, weekends, and holidays. Talbots describes opportunities for growth, incentive opportunities, benefits for full-time and eligible part-time employees, merchandise discounts, and other perks.

Requirements

Strong sales experience and a demonstrated ability to meet or exceed performance standards.
Effective leadership skills, including the ability to influence others through inspiration and involvement.
Customer-centric approach and ability to create exceptional customer experiences and enduring relationships.
Professionalism, integrity, respect, and the ability to make decisions independently.
Organized, able to multitask in a fast-paced, changing environment, and fiscally responsible.
Excellent communication, critical-thinking, and leadership-courage skills.
Technological aptitude to navigate, coach, and train others on computer, iPad, and handheld systems.
Ability to work cooperatively in a diverse work environment.
Open availability of 40 hours per week and flexibility to work opening and closing shifts, weekends, and holidays.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.

Nice To Haves

Specialty retail leadership experience preferred.
Willingness to relocate for opportunities in other areas of the business.

Responsibilities

Lead a team in creating a hospitable environment for customers and associates.
Educate, coach, mentor, and inspire store associates according to their individual strengths, opportunities, and needs.
Create a relationship-based selling culture focused on customer needs, loyalty, and sustainable sales.
Build a collaborative team environment in which associates are accountable for shared standards, policies, and procedures.
Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and achieve financial goals.
Balance operational and selling priorities to create exceptional customer experiences and advance the business.
Attract, identify, and source talent for current and future opportunities while managing payroll and staffing schedules.
Protect company assets and maintain a safe work environment.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.