About The Position

A Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic approach. The role focuses on providing a memorable customer experience, supporting sales goals, and contributing to store operations and visual standards in a fast-paced retail environment.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to ensure customers receive excellent service; greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve as a customer resource.
  • Assist with projects while maintaining a focus on customer experience, and communicate inventory needs.
  • Stock the sales floor every evening and collaborate with management on inventory management.
  • Clean the store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Implement and maintain merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
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