Sales Associate - Temp

Barnes & Noble•Atlanta, GA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making each shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and wrapping, and creating inviting displays. Sales Associates support store services, product presentation, replenishment, and sales initiatives while demonstrating initiative and enthusiasm for the company’s products and people. The position works on the selling floor and involves physical activity, including prolonged standing, repetitive bending, lifting, and climbing. Benefits vary according to scheduled weekly hours and may also vary by location and state regulations.

Requirements

  • Demonstrate a passion for genuinely helping people and a desire to learn about products.
  • Communicate and express oneself clearly and respectfully.
  • Have a positive, can-do attitude.
  • Enjoy working with people and engaging with others.
  • Be energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Demonstrate initiative and problem-solving ability.
  • Be a team player and show respect and kindness to customers and fellow associates.
  • Accept coaching and feedback openly.
  • Be adaptable and able to carry out assignments with care.

Responsibilities

  • Create a welcoming environment by engaging with customers and providing friendly, genuine service that meets their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continually learn about products and services and share that knowledge to improve the customer experience.
  • Protect company assets by following inventory and loss-prevention standards and properly completing inventories and other initiatives.
  • Work on the selling floor, including performing physical activities such as prolonged standing, repetitive bending, lifting, and climbing.
  • Accept responsibility for assignments and complete them correctly and carefully.
  • Support company goals and initiatives and work collaboratively with fellow associates.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • For employees scheduled 20–29.99 hours per week: paid time off, including paid maternity and parental leave; company-paid holidays; transit benefits; and a 401(k) with company match.
  • For employees scheduled 30 or more hours per week: paid time off, including paid maternity and parental leave; company-paid holidays; a 401(k) with company match; comprehensive medical, dental, and vision benefits; healthcare and dependent care spending accounts; disability benefits; life insurance; transit benefits; and tuition reimbursement.
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