Sales Associate, Part Time Flex, Farmers Market - Pottery Barn Kids

Williams-Sonoma • Los Angeles, CA

19h • Onsite

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes meeting sales goals, helping customers with a range of store services, processing transactions and merchandise, and maintaining store presentation and cleanliness. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts on separate days and two weekday shifts. Associates need greater availability to be scheduled for 20 or more hours weekly.

The position requires mobility on the sales floor for extended periods, operation of a POS system, and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques. The anticipated pay range is $20.25 per hour. The role is not eligible for relocation assistance, and the company will not sponsor employment-based immigration cases for this position.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Availability to work at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday).
• Greater availability beyond the minimum schedule is required to be scheduled for 20 or more hours weekly.
• Ability to work successfully in a team and independently, and manage time.
• Ability to prioritize and handle multiple tasks simultaneously.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail experience preferred but not required.
• Ability to exceed selling goals and close sales.
• Entrepreneurial mindset and ability to think outside the box.
• Ability to ask customers questions to understand their personal cooking style and needs.
• Ability to discover customers’ style, lifestyle, and story to connect them with suitable products.
• Comfort working toward clearly defined daily sales goals and metrics.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise location, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately and efficiently process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, including straightening, cleaning, and helping maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive compensation package.
• Generous discount on all Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED