Cashier, Part Time Flex, Farmers Market - Pottery Barn Kids

Williams-Sonoma • Los Angeles, CA

18h

About The Position

The Cashier supports the customer experience at Pottery Barn Kids by providing personalized service at the cash wrap, completing accurate point-of-sale transactions, and helping customers find products and resolve issues. The role contributes to a lively, upbeat store environment, maintains the cash wrap area, and works in accordance with company policies and the People-First Philosophy.

This is a part-time flex position. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Associates seeking 20 or more hours per week must have additional availability to meet business needs. The anticipated pay is $20.25 per hour. The position is not eligible for relocation assistance.

Requirements

• Love closing sales and be able to articulate a proven ability to exceed goals.
• Thrive in an entrepreneurial environment and look for ways to think outside the box.
• Be passionate about building lasting customer relationships by capturing contacts, reconnecting, and promoting company inspiration, events, services, brand credit cards, and product launches.
• Know what questions to ask to understand customers’ personal styles and needs.
• Succeed in a team environment while also being able to work independently and manage one’s own work.
• Have 1–2 years of experience in a customer service role.
• Demonstrate the ability to prioritize and handle multiple tasks simultaneously.
• Be able to remain mobile on the sales floor for extended periods.
• Be able to operate a POS system.
• Be able to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Be available to work at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday).
• For schedules of 20 or more hours weekly, have greater availability beyond the minimum that meets business needs.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Keep the store environment lively and upbeat for customers and teammates.
• Engage multiple clients at the cash wrap and provide personalized service that creates a positive, lasting impression.
• Accurately and efficiently process register and POS transactions, including sales, returns, and exchanges.
• Ensure merchandise is rung up and priced accurately, using price overrides when needed to charge the current price.
• Communicate product information, care, maintenance, timeframes, and delivery details to manage customer expectations.
• Affirm customers’ purchases and suggest additional merchandise to complement their selections.
• Inform clients about promotions that may affect sales.
• Share information and testimonials about products, in-store events, and workshops.
• Maintain visual standards and supplies in the cash wrap area.
• Use available resources to help customers obtain what they want and resolve issues.
• Perform other duties assigned by management and comply with company policies and procedures.
• Foster an environment where associates are treated fairly and with dignity and respect, in accordance with the People-First Philosophy.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed