About The Position

As a Famous Footwear Sales Associate, you provide an excellent shoe-store experience by creating a welcoming environment and engaging customers. You stay informed about trends and brands, help shoppers find styles that suit their needs and the right fit, and contribute to customer loyalty and a positive in-store culture. You work collaboratively with the store team and celebrate individual and shared successes. You help keep store operations running smoothly by handling pricing, shipment processing, fulfillment, and inventory, while maintaining a clean, organized, and easy-to-shop store. You support sales goals, communicate effectively with teammates, follow company policies and procedures, seek feedback, and assist with training and development when needed. Other duties may be assigned to meet business needs, and overtime may be required. The role requires frequent mobility on the sales floor and may involve lifting, walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. The schedule may include holidays, nights, weekends, and extended hours.

Requirements

  • High School Diploma or GED.
  • Ability to build constructive and effective relationships within the store.
  • Ability to communicate positively with store associates at all levels.
  • Ability to exercise independent judgment and discretion, partnering with the Store Sales Manager as needed.
  • Strong working knowledge of general retail practices and procedures.
  • Ability to work effectively within a team.
  • Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Provide engaging, attentive customer service and help customers find suitable shoe styles, brands, and fits.
  • Stay informed about shoe and fashion trends and share relevant knowledge with customers.
  • Complete store operations tasks, including pricing, shipment processing, fulfillment, and inventory.
  • Keep the store clean, organized, and products easy to shop.
  • Support store sales goals and review store performance.
  • Communicate clearly and promptly with the store team and listen actively to ensure shared understanding.
  • Follow company policies and procedures, seek feedback, and pursue professional development.
  • Promote an inclusive, respectful, positive, and supportive work environment.
  • Assist teammates with training and development when needed.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and supportive, hands-on small-team environment.
  • Dayforce Wallet access to earned pay without fees.
  • Opportunities to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow into corporate roles.
  • Employee Assistance Programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and more.
  • PTO, health, and retirement benefits for eligible full-time associates.
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