Sales Associate

The Tile Shop • Mequon, WI

5d • $45,000 - $75,000

About The Position

The Sales Associate at The Tile Shop helps customers select tile and related products, providing professional service and product education throughout the sales process. Associates build customer relationships, follow up with customers, track sales goals and store orders, and keep customers informed about product updates. The role is commission-based and requires evening and weekend work. Expected first-year earnings are $45,000 to $75,000 under a draw plus commission payment structure.

Requirements

• Strong work ethic and a drive to exceed expectations.
• Excellent people skills.
• Ability to work well in a fast-paced commission sales environment.
• Openness to learning and growing independently and from feedback.
• Ability to work under high pressure and multitask.
• Detail-oriented and highly organized.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Nice To Haves

• A sense of design, including familiarity with various styles, colors, and textures.

Responsibilities

• Proactively greet customers professionally.
• Develop lasting customer relationships by treating customers with courtesy.
• Conduct follow-up customer communication.
• Sell tile and related products to exceed customer expectations.
• Understand product installation and use to educate customers.
• Understand and track established individual sales goals.
• Track store orders and provide customers with product updates.
• Present yourself in a professional manner at all times.
• Work evenings and weekends.
• Perform other duties as assigned.

Benefits

• Medical benefits
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed