About The Position

Kontoor Brands is hiring a temporary, part-time Sales Associate for its Lee and Wrangler brands at Finger Lakes Premium Outlets. The role focuses on providing excellent customer service, creating a premium in-store experience, building customer relationships, recommending products, and contributing to individual and store sales goals. Associates also support visual merchandising, store operations, transaction processing, safety, and loss prevention.

Requirements

  • Ability to communicate clearly and respectfully with customers and team members.
  • Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
  • Ability to stand and move throughout scheduled shifts.
  • Ability to lift or maneuver 25 pounds regularly and up to 50 pounds occasionally.
  • Ability to push and pull full racks of merchandise.
  • Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
  • Vision sufficient to read labels accurately, assist customers, and perform detail-oriented tasks.
  • Ability to use fine manipulation and grasping to sort and organize clothing.

Responsibilities

  • Provide excellent customer service and uphold retail standards to create a premium in-store experience.
  • Initiate conversations with customers, learn their interests, and recommend suitable products.
  • Assist customers in the fitting room and use suggestive selling to support purchase decisions.
  • Promote the rewards program, build brand loyalty, and achieve weekly loyalty sign-up goals.
  • Learn about new products and trends and share information about product performance, features, and specifications.
  • Achieve personal sales targets and contribute to overall store performance.
  • Arrive on time and work a flexible schedule to meet business needs, including weekends, evenings, and holidays.
  • Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
  • Assist with daily store operations, including assigned opening and closing procedures.
  • Accurately process transactions, handle cash, and maintain point-of-sale integrity.
  • Follow company and store policies, processes, and procedures.
  • Respond promptly to customer or employee injuries and report them immediately to the manager on duty.
  • Participate in loss prevention audits, review results, and execute plans to meet district and company shrink goals.
  • Communicate respectfully with customers and team members and contribute to a collaborative, inclusive environment.
  • Operate office equipment and technology, including cash registers, computers, phones, and scanners.
  • Stand and move throughout shifts; walk to assist customers, retrieve merchandise, and recover the store.
  • Lift and carry merchandise, push and pull full racks, and reach, stretch, bend, stoop, and crouch as needed.
  • Occasionally perform manual labor to assemble displays or rearrange the store layout.
  • Use fine manipulation and grasping to sort, organize, hang, and fold clothing.

Benefits

  • 401(k) with company match
  • Employee assistance program
  • Employee discounts
  • Flexible schedule
  • Annual merit increase or performance-based bonus
  • Paid parental leave of four weeks for eligible new parents
  • Flexible Fridays
  • Tuition reimbursement
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