Sales Associate, Trauma – Rapid City, SD - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson•Rapid City, SD

1d•Onsite

About The Position

Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Rapid City, South Dakota territory. DePuy Synthes Trauma provides solutions for injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and during procedures, with a high level of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and maintains surgeon and account relationships within the territory; it may also involve offering or selling the portfolio, services, and solutions to assigned accounts. The position supports surgeons and other hospital customers by providing product and procedural guidance in the operating room, ensuring equipment is available and performing, and advising on tray optimization. It also includes operating room and sterile processing consultation, technical troubleshooting, purchase order and hospital billing management, equipment tracking and deployment, sales reporting, and sharing customer and market insights with internal teams. The role requires the ability to work in a lab or operating room and travel, potentially including overnight and weekend travel. The candidate must have a valid U.S. driver's license and live in or be willing to relocate to the territory.

Requirements

Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recently transitioned from Active Military Duty.
Ability to work in a laboratory or operating room environment.
Valid driver's license issued in the United States.
Ability to travel, potentially including weekends and overnight stays.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Efficient, organized, self-motivated, positive, and proactive.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Preferred skills listed: account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

Support existing customers and assist with product conversions for new customers.
Help attain established sales goals, including market share objectives, in the assigned territory.
Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
Guide and assist surgeons in the operating room using clinical and product knowledge.
Present and demonstrate products and ensure their proper utilization.
Attend surgeries, ensure the appropriate equipment is available and functioning, and identify ways to optimize trays.
Provide operating room and Sterile Processing Department consultation.
Troubleshoot and provide technical assistance; manage customer requests, hospital billing, and purchase orders.
Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
Prepare required sales reports and documents.
Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
Keep promotional materials presentable and ensure services and offerings meet quality standards.
Focus on customer satisfaction and retention and communicate the value of DePuy Synthes solutions.
Differentiate DePuy Synthes products from competitors by providing customers with unique insights.