Sales Associate, Trauma – Rapid City, SD - Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Rapid City, South Dakota territory. DePuy Synthes Trauma provides solutions for treating a range of trauma injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and during procedures, maintaining a high standard of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and manages surgeon and account relationships within a geographic territory. It may also involve offering or selling the portfolio, services, and solutions for assigned accounts. The role requires working in a lab or operating room and travel that may include weekends and overnight stays. The candidate must reside in or be willing to relocate to the territory and hold a valid U.S.-issued driver's license.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from Active Military Duty.
- Ability to work in a lab or operating room environment.
- Valid driver's license issued in the United States.
- Ability to travel, potentially including weekend and overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Preferred skills listed: Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, and Vendor Selection.
Responsibilities
- Support the DePuy Synthes sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help attain established sales goals and market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and support their proper utilization.
- Attend surgeries, ensure proper equipment availability and performance, optimize trays, and provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide technical assistance; handle customer requests; manage hospital billing; and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare required sales reports and documents.
- Maintain, track, and deploy equipment and assets across the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Promote customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate its products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
