Sales Associate - Sioux Falls, SD - Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech’s DePuy Synthes is seeking a Sales Associate in the Sioux Falls, South Dakota area. DePuy Synthes provides orthopaedic solutions across specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. Its trauma portfolio serves injuries ranging from simple to complex using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and procedures, with a focus on customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and manages surgeon and account relationships within a geographic territory. It may also involve offering or selling the breadth of the portfolio, services, and solutions to assigned accounts. The position supports customer retention and product conversions, helps achieve territory sales and market-share goals, and guides surgeons in the operating room using clinical and product knowledge. It also supports equipment readiness, provides operating room and sterile processing consultation, handles technical issues and customer requests, manages hospital billing and purchase orders, and shares market and customer insights with internal teams. The role requires the ability to work in a lab or operating room, hold a valid U.S. driver’s license, and travel, potentially on weekends or overnight. Candidates must live in or be willing to relocate to the territory.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recently transitioned from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Preferred skills listed: account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.
Responsibilities
- Support the DePuy Synthes sales organization in retaining existing customers, increasing product penetration, and supporting product conversions with new customers.
- Help attain established sales goals, including market-share objectives, in the prescribed territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate DePuy Synthes products and ensure their proper utilization.
- Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating room and sterile processing department customers.
- Troubleshoot issues, provide technical assistance, respond to customer requests, manage hospital billing, and create or close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare required sales reports and documents.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
- Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
