About The Position

Johnson & Johnson MedTech is seeking a Sales Associate to support its Trauma business in the Tampa, Florida territory. DePuy Synthes Trauma provides solutions for treating a broad range of trauma injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and during procedures, while maintaining a high level of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and maintains surgeon and account relationships within the assigned geographic territory. The associate may also offer or sell the portfolio of products, services, and solutions to assigned accounts. The position requires working in a laboratory or operating room environment, holding a valid U.S. driver's license, and being able to travel, including possible weekend and overnight travel. The successful candidate must live in or be willing to relocate to the posted territory. Johnson & Johnson has announced plans to separate its Orthopaedics business into a standalone company operating as DePuy Synthes. If the separation is completed, the employee is anticipated to become a DePuy Synthes employee, with employment governed by its processes, programs, policies, and benefit plans.

Requirements

  • Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
  • Ability to work in a laboratory or operating room environment.
  • Valid driver’s license issued in the United States.
  • Ability to travel, which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the posted territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
  • Efficient, organized, self-motivated, positive, and proactive approach.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred.
  • Preferred skills listed: Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, and Vendor Selection.

Responsibilities

  • Help the DePuy Synthes sales organization retain existing customers, increase penetration, and support product conversions with new customers.
  • Support attainment of established sales goals, including territory market-share objectives.
  • Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
  • Guide and assist surgeons in the operating room using clinical and product knowledge.
  • Present and demonstrate DePuy Synthes products and support their proper use.
  • Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
  • Provide consultation to operating rooms and Sterile Processing Departments.
  • Troubleshoot technical issues and respond to other customer requests.
  • Manage hospital billing and create and close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
  • Prepare required sales reports and documents.
  • Maintain, track, and deploy equipment and assets throughout the assigned territory to ensure product availability.
  • Keep promotional materials presentable.
  • Ensure DePuy Synthes services and offerings meet high quality standards.
  • Support customer satisfaction and retention and improve customers’ understanding of DePuy Synthes’ tangible and non-tangible value proposition and solutions.
  • Differentiate DePuy Synthes products from competitors by providing customers with unique insights.
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