Sales Associate Key

KnitWell Group • Columbus, GA

2d • Onsite

About The Position

Talbots is hiring a Sales Associate Key to provide exceptional customer service and help drive store business. The role combines sales, product and fashion guidance, customer relationship-building, and operational support. The associate may also lead or supervise others on occasion and open or close the store. This is a regular, part-time position at Store 00299 in Columbus, Georgia.

Requirements

• Demonstrated ability to create a selling culture aligned around customer needs.
• Customer-centric mentality and understanding of exceptional customer experiences.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch, and lift, carry, and move at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays; open availability is required.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time, multitask, and handle projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Lead or supervise others on occasion and open and/or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed