Sales Associate Key

KnitWell Group • Allentown, PA

6d • Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key to provide exceptional customer service and help drive store sales. The role focuses on understanding customer needs, building brand relationships, applying fashion and product knowledge to create outfit suggestions, and contributing to a productive team environment. The associate also supports store operations, inventory processes, and store opening or closing, and may lead or supervise others on occasion. Availability must be flexible to meet business needs, including evenings, weekends, and holidays.

Requirements

• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.
• Customer-centric approach and ability to create exceptional customer experiences.
• Ability to build relationships, pursue goals individually and as part of a team, and work effectively in a team environment.
• Passion for selling and ability to find thoughtful, organized ways to maximize store traffic.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time and manage concurrent tasks or projects.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Growth opportunities and tools to develop beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed