Sales Associate Key

KnitWell Group • Grove City, PA

1d • Onsite

About The Position

Talbots is seeking a Sales Associate Key to provide exceptional customer service, promote products, build brand relationships, and help drive store business. The role supports store operations and may occasionally involve leading or supervising others, as well as opening or closing the store. The position is regular part-time at the Grove City Premium Outlets in Grove City, Pennsylvania.

The associate serves multiple customers, uses fashion and product knowledge to make recommendations, and works toward sales and service metrics. The role also includes operational tasks such as inventory management, order fulfillment, recovery, and replenishment. Associates are expected to communicate store information to management, maintain positive working relationships, and participate in learning, coaching, and feedback opportunities.

Talbots describes its culture through “WE CARE”: teamwork, creativity and smart risk-taking, customer relationships, integrity and respect, diversity and inclusion, and community involvement. The company is an equal opportunity employer and provides reasonable accommodations to qualified applicants and employees.

Requirements

• Demonstrated ability to contribute to a customer-focused selling culture and create exceptional customer experiences.
• Ability to build and cultivate customer relationships.
• Ambition and passion for achieving individual and team goals, with a strong ability to work in a team environment.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and style.
• Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store when responsible.
• Understand customer needs and wants through intentional conversation.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed