Sales Associate Key, Copley

Knitwell Group•Boston, MA

1d•$16 - $19•Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key for its Copley Place store in Boston. The role focuses on providing exceptional customer service, promoting products, building customer relationships, and contributing to store sales and business goals. The associate supports the management team, helps maintain operational excellence and inventory, and may lead or supervise others on occasion. The position also includes opening or closing the store and requires flexible availability for evenings, weekends, and holidays.

Requirements

Able to create a selling culture focused on customer needs and exceptional customer experiences.
Customer-centric, relationship-oriented, and ambitious about achieving individual and team goals.
Passionate about selling and able to identify thoughtful ways to maximize store traffic.
Excellent verbal communication skills and a high level of integrity.
Able to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving regularly, and standing for extended periods.
Able to bend, reach, stretch, and lift, carry, and move at least 40 lbs.
Technologically capable of using POS, computer, iPad, and handheld systems.
Flexible availability for evenings, weekends, and holidays, based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at a time and manage simultaneous tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Support operational excellence, including inventory tasks such as filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open and/or close the store.
Seek to understand customer needs and wants through intentional conversation.