Sales Associate, Copley Place

Knitwell Group • Boston, MA

2d • $15 - $19 • Onsite

About The Position

Talbots is an omni-channel specialty retailer of women's clothing, shoes, and accessories, known for modern classic style, quality craftsmanship, and gracious service. The Sales Associate provides an exceptional customer experience, promotes products, builds customer relationships, and supports store business and operations. The role is part-time, with open availability of 15 to 20 hours per week and flexibility for evenings, weekends, and holidays based on business needs.

Requirements

• Demonstrated selling competence, styling expertise, and a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving goals individually and as part of a store team; thrives in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency navigating a computer, iPad, and handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
• Open availability of 15 to 20 hours per week.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers, multitask, and handle projects simultaneously.
• Keep informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to progress beyond this position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed