Sales Associate, Copley Place

KnitWell Group•Boston, MA

3h•Onsite

About The Position

Talbots is hiring a Sales Associate for its Copley Place store in Boston, Massachusetts. The role provides an exceptional customer service experience, promotes products, and builds relationships with customers and the brand. The associate supports store business and management, uses product and fashion knowledge to help customers create outfits, and contributes to sales and service goals. This is a regular part-time position with an expected availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays based on business needs. Talbots describes its culture through “WE CARE”: teamwork, creativity and smart risk-taking, relationship-building, integrity and respect, inclusion, and community engagement. The company offers opportunities for growth, incentive opportunities, benefits for full-time and eligible part-time employees, merchandise discounts, and referral and other discounts.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Drive to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, and handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Actively assist the management team in building store business.
Support service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time and manage simultaneous tasks or projects.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create customer outfits and recommend items that meet their needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.