Sales Associate eCommerce - AutoNation USA Denver 104

AutoNation • Denver, CO

2d • $3,000 - $8,000 • Onsite

About The Position

The e-Commerce Sales Associate helps customers purchase vehicles in AutoNation’s no-haggle sales environment. The role engages with customers online, by phone, and in person, responding promptly to leads, answering questions, providing information, and guiding customers from initial contact to an in-store experience. Associates help customers choose a vehicle, discuss payment options suited to their needs and budgets, and close sales. They provide customer support before and after purchase, follow up to confirm satisfaction, and help transition customers to the Service department. This is an on-site, commission-based position with average monthly take-home pay stated as $3,000–$8,000+. The position remains open until filled.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads promptly across online, phone, and in-person channels.
• Answer questions and provide vehicle and purchasing information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss payment options that fit their needs, lifestyles, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers before and after purchase to support satisfaction and loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Career paths into finance, management, and other areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED