Sales Associate - AutoNation USA Albuquerque

AutoNation • Albuquerque, NM

1d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in AutoNation’s no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and helps customers move from initial phone or internet contact to an in-store experience. Associates help customers select a vehicle, discuss terms and payment options that fit their needs and budgets, and close sales. They also follow up after purchase to support customer satisfaction and transition customers to the Service department. The position offers a supportive team environment and potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.
• Sales or customer service experience.

Responsibilities

• Respond to customer leads in a timely fashion across online, phone, and in-person channels.
• Answer questions and provide information to guide customers from initial contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options suited to their lifestyles, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers after purchase to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Set and achieve targeted goals.

Benefits

• Competitive compensation.
• 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED