Sales Associate eCommerce - AutoNation USA Denver 104

AutoNation • Denver, CO

1d • Onsite

About The Position

The e-Commerce Sales Associate guides customers through vehicle purchases in AutoNation’s no-haggle sales environment. The role involves interacting with customers online, by phone, and in person; responding to leads promptly; answering questions; and helping customers move from initial contact to an in-store experience. Associates help customers select vehicles, discuss payment options suited to their lifestyles and budgets, and close sales. They also provide support after purchase by following up on customer satisfaction and helping transition customers to the Service department. This is an on-site, commission-based position with an average monthly take-home amount of $3,000–$8,000+. The position will remain open until filled.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner online and by phone.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss payment terms and options that fit their needs and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Follow up after purchase to ensure customer satisfaction and encourage loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401k matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and deals through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED