Sales Retail Associate - AutoNation USA Katy

AutoNation • Houston, TX

7d

About The Position

The Sales Retail Associate sells new and used vehicles while meeting gross profit, customer satisfaction, and sales-volume standards. In a no-haggle sales environment, the associate engages with customers, helps them choose a vehicle, discusses terms and payment options suited to their lifestyles and budgets, and closes sales. The role also involves following up after the sale to support customer satisfaction and helping customers transition to the Service department.

The compensation plan begins with a base salary or hourly rate, depending on the store and location, plus bonuses during months 1–3. Starting in month 4, associates move to the store’s commission plan, with compensation based on factors including gross profit and customer service. AutoNation describes a supportive, team-oriented culture and offers career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and motivation to set and achieve targeted goals.
• Prior sales experience; retail sales experience preferred.
• Excellent communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Nice To Haves

• Sales or customer service experience is preferred, with retail sales experience specifically preferred.

Responsibilities

• Sell new and used vehicles while meeting gross profit, customer satisfaction, and volume standards.
• Interact with customers and guide them through vehicle purchases in a no-haggle sales environment.
• Help customers select vehicles and discuss terms and payment options that fit their lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Work toward targeted goals and review sales results with a manager during the initial compensation period.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide, with offers from providers and retailers.
• Career paths into finance, management, and other areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED