About The Position

AutoNation’s Advanced Technician performs vehicle repairs and maintenance according to repair orders and dealership and factory standards. The role includes diagnosing malfunctions, completing authorized repairs, conducting multi-point inspections, and documenting work. The technician works with customers and dealership teams to manage production and communication, build customer trust, and support vehicle safety and reliability. The position requires maintaining a personal inventory of normal technician tools, keeping current with factory technical bulletins, and participating in factory-sponsored training as appropriate. Performance is measured by targeted production and Customer Satisfaction Index results. AutoNation offers paid training, OEM certification support, and opportunities for career growth into roles such as Master-Certified Technician, Service Advisor, or Service Management.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service Department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation and benefits.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to offers and discounts through YouDecide.
  • Career growth opportunities.
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