Sales Associate eCommerce/Phone at AutoNation Chrysler Jeep West

AutoNation • Golden, CO

6d • $3,000 - $8,000 • Onsite

About The Position

The e-Commerce Sales Associate helps customers with vehicle purchases through online, phone, and in-person interactions in a no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and guides customers from initial phone or internet contact to an in-store experience.

Associates help customers select vehicles, discuss terms and payment options suited to their lifestyles and budgets, and close sales. They provide support before and after purchase, follow up to ensure customer satisfaction, encourage customer loyalty, and help transition customers to the Service department. This is a commission-based, on-site position.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond promptly to customer leads online and by phone.
• Answer customer questions and provide vehicle and purchasing information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Provide an exceptional customer experience before and after purchase.
• Follow up with customers to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED