Chrysler Jeep Dodge Sales Manager

Walser Automotive Group•Bloomington, MN

9h•$100,000 - $130,000

About The Position

Walser Automotive Group is hiring a Chrysler Jeep Dodge Sales Manager to lead the sales team and support the used vehicle department. The role works with the General Manager and Used Vehicle Buyer to establish sales and profit objectives, analyze performance, forecast and adjust sales activity, and help deliver a strong customer experience. The manager also supports online sales, inventory pricing and marketing, trade appraisals, lease quotes, and dealership sales processes. The position manages and develops sales staff, including hiring, scheduling, performance evaluation, coaching, discipline, and employee relations. It ensures team adherence to company policies, legal compliance, customer-information safeguards, and Walser service processes. The role is expected to uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded. Compensation is listed as on-target earnings of $100,000, with potential to earn up to $130,000 with incentives. Walser Automotive Group is a family-owned company with 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. A portion of every vehicle sold and serviced supports the Walser Foundation.

Requirements

Must be at least 18 years of age.
Must have at least one year of automobile sales experience.
Must have excellent customer service skills.
Must have a positive attitude and work well in a team environment.
Must have a valid driver’s license and an acceptable driving record.

Responsibilities

Assist the General Manager and Used Vehicle Buyer in establishing annual and monthly objectives for used-vehicle unit sales, gross profits, expenses, and operating profit.
Assess sales portfolios and analyze sales data and reports.
Attend managerial and pricing meetings as requested and recommend sales and product needs to the store buyer.
Forecast and monitor sales metrics, making changes as needed to meet or exceed goals.
Assist sales consultants with closing sales as needed and conduct Fly-Bys/TOs on every deal.
Safeguard customer information according to company rules.
Manage sales consultants’ efforts to improve dealership customer satisfaction and exceed the minimum Customer Satisfaction Index standard.
Work with managers to set sales and gross objectives and increase F&I penetration.
Support online customers through the internet sales team.
Monitor internet websites daily to ensure used inventory is accurately displayed, coordinating with the marketing team.
Review market analyses and sales reports weekly to determine volume potential and needed variable-pricing adjustments.
Provide input on sales campaigns and advertising, and display, merchandise, and promote used vehicles.
Verify that every customer is offered ancillary products according to Walser policy.
Ensure trade titles are collected at the time of sale and verify payoff information.
Coordinate in-store training related to used vehicles.
Maintain a professional appearance.
Bid on trades using V-auto.
Build and run lease quotes.
Monitor the DMS for appointments and ensure a representative is available for scheduled customers.
Assist with driving vehicles on the lot and trades, or retrieving vehicles purchased by the company.
Train and manage staff on company policies and ensure adherence.
Motivate, counsel, and monitor staff performance; conduct disciplinary actions or PIPs as needed and administer annual performance evaluations with thoughtful feedback.
Assess staff productivity and efficiency and recommend promotions or other status changes.
Complete employee terminations for policy violations with HR approval.
Manage staff pay rates, hours, schedules, time off, and other administrative duties.
Coordinate with Recruiting to interview and hire department staff.
Address employee relations issues and escalate concerns to HR when necessary.
Monitor and assist with implementing company initiatives and legal compliance measures, and regularly communicate company news.
Ensure employees follow Walser service processes and scripts.
Support staff career and professional development.
Lead by example and advocate for staff.
Wear safety eyewear at all times in dealership service departments and wear hard-toed, slip-resistant footwear in those departments.
Perform other duties, tasks, or projects as assigned.
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.

Benefits

Paid time off (PTO).
Career growth, advancement opportunities, mentorship, and career development.
Up to $10,000 in fertility treatment and adoption assistance.
Medical, dental, and vision coverage, plus HSA and FSA plans.
Blue Cross Blue Shield medical coverage and additional wellness benefits.
Company-paid life insurance.
401(k) with employer match.
Paid clothing program with branded Walser apparel twice a year.
Employee discounts across products and services.
Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Volunteer opportunities with the Walser Foundation.
Employee Assistance Program (EAP).
Referral program with referral bonuses.