Sales Consultant | Chrysler Dodge Jeep Ram FIAT

Hendrick Automotive Group•Concord, NH

10d•Onsite

About The Position

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord is hiring Sales Consultants to connect customers with Chrysler, Dodge, Jeep, Ram, FIAT, and preowned vehicles. The role involves presenting vehicles, guiding customers through purchase and financing options, negotiating professionally, and building lasting customer relationships. Sales Consultants use customer relationship management (CRM) software, maintain product knowledge, and support inventory tracking. Compensation is performance-based, with a starting salary guarantee; top performers consistently earn $120,000 or more per year. This is a full-time position with rotating day, evening, and weekend shifts. Dealership hours are Monday through Sunday, 9:00 AM–8:00 PM. The work environment includes frequent movement indoors and outdoors throughout dealership facilities, test drives, and interaction with customers and dealership departments. The employer notes that the description is not exhaustive, additional duties may be assigned, and reasonable accommodations may be made for individuals with medical conditions.

Requirements

Two years of direct customer-facing sales experience is preferred; automotive or a similar fast-paced environment is relevant.
Strong negotiation skills and the ability to close deals confidently and ethically.
Excellent communication and interpersonal skills.
Familiarity with CRM software and customer database systems.
Intermediate proficiency in Microsoft Office products.
Confidence in sales ability and commitment to honesty and transparency.
Valid driver's license.
Ability to work rotating shifts, including evenings, weekends, and holidays.

Nice To Haves

Previous dealership experience is highly desirable.
Motivated newcomers with strong sales backgrounds are encouraged to apply.

Responsibilities

Greet customers, identify their needs, and recommend the appropriate Chrysler, Dodge, Jeep, Ram, FIAT, or preowned vehicle.
Conduct product presentations and test drives highlighting vehicle features, performance, and technology.
Explain financing, leasing, and warranty options clearly and transparently.
Negotiate vehicle pricing professionally and ethically while maintaining dealership profitability.
Develop and manage a customer pipeline through outbound calls, follow-ups, and referrals.
Monitor customer satisfaction and address concerns promptly and professionally.
Maintain accurate records of customer interactions using CRM software.
Stay current on the Stellantis model lineup, Mopar accessories, promotions, and industry trends.
Follow up with customers after the sale to ensure satisfaction and foster long-term relationships.
Support inventory management by tracking vehicle availability.

Benefits

Performance-based pay plans and bonuses; top earners reach $120,000 or more.
Starting salary guarantee.
No-cost employee healthcare, prescription coverage, and life insurance.
Dental, vision, and supplemental coverage.
100% paid Stellantis/Mopar factory training, including a Sales Onboarding Program.
401(k) with company match.
Generous paid time off, vacation, holiday, and sick pay.
No-cost Employee Assistance Program.
Employee discounts.
Recognition and rewards programs.
Career growth within a large privately owned dealer group.