Automotive Parts Counter Sales Associate - Chrysler Jeep Dodge Ram

Bergey's•Souderton, PA

2d•Onsite

About The Position

Bergey’s Inc. is hiring an Automotive Parts Counter Sales Associate for its Chrysler Jeep Dodge Ram location in Souderton, Pennsylvania. The role sells parts to retail and shop customers over the counter, through the shop, and by phone. The associate helps customers select parts, provides pricing and product information, and supports parts fulfillment and delivery. The position is full-time.

Requirements

Valid driver's license.
Successful completion of background checks and drug screening.

Nice To Haves

Ford Parts or other dealer experience preferred.

Responsibilities

Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner.
Inform customers about companion part requirements and specials, and expose them to the full product line.
Answer phone calls and provide price quotes and other information.
Review body shop estimates to confirm ordered parts are correct and pricing aligns with the estimate.
Provide a high level of service to internal and external customers.
Pull and fill orders from stock.
Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Notify service advisors and customers when special-ordered parts arrive.
Notify the body shop when all parts have arrived and when they will be delivered.
Pull orders for body shop delivery, ensuring parts are tagged with customer names and job numbers.
Follow up on back-ordered parts.
Perform other tasks as assigned.