Parts Sales Associate - Chrysler Dodge Jeep Ram in Pembroke Pines

AutoNation • Miramar, FL

6d

About The Position

The Parts Sales Associate assists automotive technicians and retail customers with purchasing automotive parts and accessories. The role focuses on providing a friendly, timely, and exceptional buying experience that builds customer loyalty to AutoNation. Responsibilities include locating and pricing parts, handling inquiries, maintaining inventory and merchandising displays, and keeping the parts department orderly. Performance is measured by achieving parts sales and customer satisfaction targets.

Requirements

• Three or more years as an automotive parts professional.
• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.

Responsibilities

• Promptly assist technicians and retail customers in a friendly and courteous manner.
• Obtain the correct parts and accessories for technicians and retail customers in a timely manner.
• Price parts and accessories accurately using the appropriate pricing source, and enter information into the proper documents and computer system.
• Answer telephone calls promptly and courteously, making every effort to satisfy callers’ inquiries.
• Stock incoming inventory in the correct location.
• Maintain a clean and orderly parts department.
• Provide customers with needed information and identify additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.
• Achieve parts sales targets.
• Achieve customer satisfaction targets.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide, a website offering deals from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED