Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Jackson, NE

About The Position

The Sales Associate serves customers in a professional, quick, and courteous manner while complying with food-handling guidelines. The role includes cashier and clerk duties, operating the point-of-sale system, processing transactions, stocking and pricing merchandise, assisting with deliveries and ordering, and maintaining a clean store and equipment. The Sales Associate is also responsible for food operations, safe product handling and storage, temperature testing, and maintaining a clean and healthy food-service environment. This position has no supervisory responsibilities.

Requirements

  • Ability to operate the POS system efficiently.
  • Ability to read, write, and perform math skills.
  • Positive, enthusiastic attitude and flexibility to adapt to change.
  • Excellent communication skills.
  • Must be well groomed and properly attired.
  • Must be able to work holidays, weekends, and any shift needed.
  • Reliable transportation and a phone.
  • Must be able to communicate in English, if applicable.
  • Ability and willingness to deliver friendly, courteous, and prompt customer service.
  • Ability and willingness to work cooperatively with other team members.
  • Must occasionally lift and/or move up to 50 pounds; stand for long periods; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; and occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Retail or guest service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt customer service.
  • Understand and use all functions of the POS system; make change properly and process sales quickly and accurately.
  • Open and close shifts proficiently, including completing required paperwork.
  • Use credit card equipment.
  • Ensure items are stocked and priced correctly.
  • Read and follow directions.
  • Check in vendor deliveries and assist with ordering.
  • Understand fuel inventory reports.
  • Clean and sanitize equipment, perform simple maintenance, and keep the store clean inside and outside.
  • Recognize problems and report them to management; project a positive attitude.
  • Handle all aspects of food operations and product handling and storage in compliance with food-handling guidelines and state and federal regulations.
  • Follow proper cooking procedures and temperature-holding requirements to maintain a clean and healthy food-service environment.
  • Store, rotate, and code-date food products with expiration dates, and ensure cooked and stored food is held at proper temperatures.
  • Test food temperatures to ensure food safety and quality control.
  • Report to work on time when scheduled and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel
  • Vacation after six months
  • 401(k) and matching contributions
  • Health, dental, and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but not yet paid wages
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