Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Ord, NE

About The Position

The Sales Associate serves customers professionally, quickly, and courteously while following food-handling guidelines. The role involves operating the point-of-sale system, processing transactions, stocking and pricing merchandise, checking in deliveries, assisting with ordering, and helping monitor fuel inventory. The associate also cleans and sanitizes equipment and maintains the store inside and out. The position is responsible for food operations and safe product handling, storage, preparation, and temperature control in accordance with applicable food-safety guidelines and state and federal regulations. Associates provide friendly customer service, maintain regular attendance, and report workplace problems to management. This job has no supervisory responsibilities.

Requirements

  • Ability to operate a POS system efficiently.
  • Ability to read, write, and perform math skills.
  • Positive, enthusiastic attitude and flexibility to adapt to change.
  • Excellent communication skills.
  • Must be well groomed and properly attired.
  • Must be able to work holidays, weekends, and any shift needed.
  • Must have reliable transportation and a phone.
  • Must be able to communicate in English, if applicable.
  • Ability and willingness to provide friendly, courteous, and prompt customer service.
  • Ability and willingness to work cooperatively with other team members.
  • Must occasionally lift and/or move up to 50 pounds.
  • Must be able to stand for long periods; frequently walk, use hands and fingers, handle or feel, reach, talk, and hear; and occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Retail or guest-service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt service.
  • Understand and operate the POS system; make change properly and use credit card equipment.
  • Open and close shifts, including completing required paperwork.
  • Process sales quickly and accurately.
  • Ensure items are stocked and priced correctly; check in vendor deliveries and assist with ordering.
  • Understand fuel inventory reports.
  • Clean and sanitize equipment, perform simple maintenance, and keep the store neat and clean inside and outside.
  • Recognize problems and report them to management; maintain a positive attitude.
  • Follow food-handling guidelines and oversee food operations, including proper preparation, handling, and storage of products.
  • Maintain a clean and healthy food-service environment by following cooking procedures and temperature-holding requirements.
  • Store and rotate food products properly, maintain code and expiration dates, and ensure products are held at proper temperatures.
  • Test food temperatures to support food safety and quality control.
  • Report to work on time when scheduled and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel
  • Vacation after six months
  • 401K and matching contributions
  • Health, dental, and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but not yet paid wages
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