Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Grand Island, NE

About The Position

The Sales Associate serves customers in a professional, quick, and courteous manner while complying with food-handling guidelines. The role includes cashiering and customer service, maintaining store merchandise and cleanliness, receiving vendor deliveries, assisting with ordering, and supporting food operations and food safety. The position has no supervisory responsibilities.

Requirements

  • Ability to operate the POS system efficiently.
  • Ability to read, write, and perform math skills.
  • Positive, enthusiastic attitude and flexibility to adapt to change.
  • Excellent communication skills and ability to communicate in English, if applicable.
  • Well-groomed appearance and proper attire.
  • Ability to work holidays, weekends, and any shift needed.
  • Reliable transportation and a phone.
  • Ability and willingness to provide friendly, courteous, and prompt customer service.
  • Ability and willingness to work cooperatively with other team members.
  • Must occasionally lift and/or move up to 50 pounds; stand for long periods; frequently walk, use hands and fingers, handle or feel, reach, talk, and hear; and occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Retail or guest service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt customer service.
  • Use the POS system and credit card equipment; make change properly and process sales quickly and accurately.
  • Open and close shifts, including completing required paperwork.
  • Ensure items are stocked and priced correctly; check in vendor deliveries and assist with ordering.
  • Understand fuel inventory reports.
  • Clean and sanitize equipment, perform simple maintenance, and keep the store clean inside and outside.
  • Recognize problems and report them to management; maintain a positive attitude.
  • Handle all aspects of food operations and product handling and storage in compliance with food-handling guidelines and applicable state and federal regulations.
  • Maintain a clean and healthy food-service environment by following proper cooking procedures and temperature-holding requirements.
  • Store, rotate, and code-date food products; ensure cooked and stored products are kept at proper temperatures.
  • Test food temperatures to ensure food safety and quality control.
  • Report to work on time when scheduled and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel
  • Vacation after six months
  • 401(k) and matching contributions
  • Health, dental, and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but unpaid wages
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