Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Columbus, NE

About The Position

The Sales Associate serves customers in a professional, quick, and courteous manner while complying with food-handling guidelines. The role includes cashier and clerk duties, processing sales, assisting with stocking and ordering, and maintaining a clean store and food-service environment. The associate follows food-safety procedures for preparing, storing, rotating, dating, and temperature-testing food products, and reports problems to management. This position has no supervisory responsibilities.

Requirements

  • Ability to operate a POS system efficiently.
  • Ability to read, write, and perform math skills.
  • Positive, enthusiastic attitude and flexibility to adapt to change.
  • Excellent communication skills and ability to communicate in English, if applicable.
  • Well-groomed and properly attired.
  • Able and willing to deliver friendly, courteous, and prompt customer service and work cooperatively with team members.
  • Must be able to work holidays, weekends, and any shift needed.
  • Reliable transportation and phone.
  • Must occasionally lift and/or move up to 50 pounds; stand for long periods; frequently walk, handle or feel objects, reach, talk, and hear; and occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Retail or guest-service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a clean, neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt customer service.
  • Understand and use the POS system efficiently; make change properly; use credit-card equipment; and process sales quickly and accurately.
  • Open and close shifts, including completing required paperwork.
  • Ensure items are stocked and priced correctly; check in vendor deliveries; assist with ordering; and understand fuel inventory reports.
  • Clean and sanitize equipment, perform simple maintenance, and keep the store neat and clean inside and outside.
  • Recognize problems and report them to management; maintain a positive attitude; read and follow directions.
  • Manage food operations and product handling and storage in accordance with food-handling guidelines and applicable state and federal regulations.
  • Maintain a clean and healthy food-service environment by following cooking procedures and food temperature-holding requirements.
  • Store food properly, rotate and code-date products with expiration dates, and ensure cooked and stored products are held at proper temperatures.
  • Temperature-test food to support food safety and quality control.
  • Report to scheduled work on time and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel
  • Vacation after six months
  • 401(k) and matching contributions
  • Health, dental, and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but unpaid wages
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