Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Lincoln, NE

About The Position

The Sales Associate serves customers in a professional, quick, and courteous manner while complying with food-handling guidelines. The role includes operating the point-of-sale system, processing transactions, stocking and pricing merchandise, assisting with deliveries and ordering, and supporting store cleanliness and basic equipment maintenance. The associate is responsible for food operations and safe food handling, including proper storage, rotation, temperature control, and testing. This position has no supervisory responsibilities.

Requirements

  • Ability to operate the POS system efficiently.
  • Ability to read, write, and perform math skills.
  • Positive, enthusiastic attitude.
  • Flexibility and ability to adapt to change.
  • Excellent communication skills.
  • Well-groomed and properly attired.
  • Ability to work holidays, weekends, and any shift needed.
  • Reliable transportation and a phone.
  • Ability to communicate in English, if applicable.
  • Willingness and ability to work cooperatively with other team members.
  • Ability to deliver friendly, courteous, and prompt customer service.
  • Occasionally lift and/or move up to 50 pounds.
  • Stand for long periods; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Retail or guest service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt customer service.
  • Understand and efficiently use all functions of the POS system; make change properly and use credit card equipment.
  • Open and close shifts proficiently, including completing required paperwork.
  • Process sales quickly and accurately.
  • Ensure items are properly stocked and priced correctly.
  • Read and follow directions.
  • Check in vendor deliveries and assist with ordering.
  • Understand fuel inventory reports.
  • Clean and sanitize equipment and perform simple maintenance.
  • Keep the store neat and clean, inside and outside.
  • Recognize problems and report them to management; maintain a positive attitude.
  • Handle all aspects of food operations and product handling and storage in compliance with food-handling guidelines and applicable state and federal regulations.
  • Maintain a clean and healthy food service environment by following cooking procedures and proper food-holding temperatures.
  • Store, rotate, and code-date food products with expiration dates, and maintain proper temperatures for cooked and stored products.
  • Test food temperatures to ensure food safety and quality control.
  • Report for scheduled work on time and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel
  • Vacation after six months
  • 401K and matching contributions
  • Health, dental, and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but not yet paid wages
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