Sales Associate/Customer Service - Pump & Pantry

Bosselman Pump & Pantry, Inc•Broken Bow, NE

About The Position

The Sales Associate serves customers in a professional, quick, and courteous manner while complying with food-handling guidelines. The role includes cashiering, using the POS and credit card equipment, processing transactions, supporting inventory and deliveries, and keeping the store and equipment clean. The associate is responsible for food operations and the safe handling, storage, preparation, and temperature monitoring of food products in accordance with applicable guidelines and regulations. This position has no supervisory responsibilities.

Requirements

  • Able to work the POS system efficiently.
  • Able to read, write, and perform math skills.
  • Positive, enthusiastic attitude and flexibility to adapt to change.
  • Excellent communication skills.
  • Well-groomed and properly attired.
  • Able to work holidays, weekends, and any shift needed.
  • Reliable transportation and a phone.
  • Able and willing to communicate in English, if applicable.
  • Able and willing to provide friendly, courteous, and prompt customer service.
  • Able and willing to work cooperatively with other team members.
  • Able to meet the physical demands of the job, including occasionally lifting or moving up to 50 pounds, standing for long periods, and frequently walking, handling or feeling objects, reaching, talking, and hearing; occasionally sitting, climbing or balancing, stooping, kneeling, crouching, or crawling.

Nice To Haves

  • Retail or guest service experience preferred.

Responsibilities

  • Arrive in a clean, proper uniform and maintain a neat appearance.
  • Greet customers in a friendly manner and provide friendly, competent, courteous, and prompt customer service.
  • Use all functions of the POS system and make change properly.
  • Open and close shifts, including completing required paperwork.
  • Use credit card equipment and process sales quickly and accurately.
  • Ensure items are stocked and correctly priced.
  • Read and follow directions.
  • Check in vendor deliveries and assist with ordering.
  • Understand fuel inventory reports.
  • Clean and sanitize equipment, perform simple maintenance, and keep the store clean inside and outside.
  • Recognize problems and report them to management.
  • Project a positive attitude and work cooperatively with team members.
  • Handle all aspects of food operations and product handling and storage in compliance with food-handling guidelines and state and federal regulations.
  • Maintain a clean and healthy food-service environment by following proper cooking procedures and holding temperatures.
  • Store and rotate food products properly, apply code dates and expiration dates, and maintain appropriate temperatures for cooked and stored products.
  • Test food temperatures to support food safety and quality control.
  • Report for scheduled work on time and maintain regular, consistent attendance.
  • Assist with other duties as assigned.

Benefits

  • Employee discounts on food and fuel.
  • Vacation after six months.
  • 401(k) and matching contributions.
  • Health, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Life insurance.
  • A clearly defined path for growth.
  • On-demand pay through PayActiv, providing access to earned but not yet paid wages.
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