03854 Inside Sales

Sally Beauty Holdings • Pottstown, PA

4d

About The Position

The Sales Associate/Beauty Advisor creates a memorable shopping experience for customers by providing guidance across hair color, cosmetics, skin care, nails, and other beauty products. Sally Beauty provides product knowledge and training; the associate brings passion and personality to help customers with their beauty needs. The role includes building customer relationships, recommending products, informing customers about promotions, supporting loyalty-program enrollment, completing transactions, maintaining the store environment, and communicating inventory issues. The company offers a range of working schedules and hours to suit different needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Must be available to meet the scheduling needs of the business.
• Ability to communicate clearly and concisely with customers, co-workers, and management.
• Ability to apply knowledge from product training to support customer service.
• Ability to read and explain product labels.
• Ability to follow directions and perform other duties as assigned by the Manager.

Nice To Haves

• One or more years of retail sales or customer service experience is preferred.

Responsibilities

• Build relationships with customers and inspire loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Inform customers about the Loyalty program and enroll them.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty Culture Values.
• Use product knowledge training to support customer service.
• Read and explain product labels.
• Follow directions and perform other duties as assigned by the Manager.

Benefits

• Generous product discount and free sample products.
• Education regarding company products.
• Opportunity for growth.
• May qualify for medical, dental, vision, 401(k), vacation, sick, and holiday time depending on average hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED