03854 Inside Sales

CosmoProf•Pottstown, PA
•Onsite

About The Position

The Sales Associate/Beauty Advisor creates a memorable shopping experience by helping customers with hair color, cosmetics, skin care, and nails. The role builds customer relationships, inspires loyalty, and offers product recommendations and guidance. Sally Beauty provides product knowledge training and opportunities for growth. Schedules and hours vary to suit different needs, but employees must be available to meet the business's scheduling needs.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Ability to apply knowledge from product training to support customer service.
  • Able to read and explain product labels.
  • Able to follow directions and perform other duties as assigned by the manager.
  • Able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.

Nice To Haves

  • One or more years of retail sales or customer service experience is preferred.

Responsibilities

  • Build customer relationships and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Sally Beauty Culture Values.

Benefits

  • Generous product discount and free sample products.
  • Education regarding products.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick time, and holiday time depending on average hours worked.
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