03854 Inside Sales

Sally Beauty•Stowe, PA
•Onsite

About The Position

The Sales Associate/Beauty Advisor helps create a memorable shopping experience by advising customers on hair color, cosmetics, skin care, nails, and other beauty products. Sally Beauty provides product education and training; the associate uses their interest in beauty and customer service to help customers with their shopping needs. The role involves product recommendations, promotions, merchandising, loyalty-program enrollment, accurate transactions, and maintaining the store environment. A range of work schedules and hours is available to suit different needs.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Ability to apply knowledge from product training to support customer service.
  • Able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
  • The position requires long periods of standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; and recurring lifting of moderately heavy items such as shipment or record boxes.
  • The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
  • May occasionally be exposed to fumes and odors.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about the Loyalty program and enroll them in it.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Sally Beauty Culture Values.
  • Use product knowledge gained through training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, and vision coverage, 401(k), vacation, sick time, and holiday time depending on average hours worked.
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