Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you’ll lead by example to inspire your team, elevate client experiences, and help exceed store goals. Through coaching, collaboration, and a passion for beauty, you’ll contribute to a high-performing, inclusive environment. This role focuses on leading and developing team members, strengthening client engagement and sales, supporting daily store operations, and upholding company standards. The full-time schedule is 30–40 hours per week. The role requires availability during peak retail operations, including nights, weekends, and holidays, as well as punctuality and consistent attendance. The position is hourly and non-exempt, with a stated pay range of $26.00–$30.00 per hour. Actual pay depends on relevant qualifications and experience and other legitimate, non-discriminatory business factors specific to the position and geographic location.
Requirements
- Minimum of 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced and dynamic environment.
- Ability to learn quickly and absorb and share product knowledge and training.
- Ability to lift and carry up to 50 pounds.
- Meet the required minimum number of weekly shifts or hours; full-time hours are 30–40 per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales goals.
- Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture of openness and teamwork where everyone feels empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
