Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you will help lead store success by inspiring the team, elevating client experiences, and contributing to sales goals. Through coaching, collaboration, product knowledge, and a client-first approach, you will help foster a high-performing and inclusive environment. This is a regular, full-time hourly position requiring 30–40 hours per week. The role requires availability during peak retail operations, including nights, weekends, and holidays, as well as punctuality and consistent attendance. The listed hourly pay range is $24.00–$27.50; actual pay depends on qualifications, experience, and other legitimate business factors. Benefits include comprehensive healthcare and wellbeing benefits based on eligibility.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced and dynamic environment.
- Ability to quickly learn and share product knowledge and training.
- Ability to lift and carry up to 50 pounds.
- Meet the required minimum number of weekly shifts or hours; full-time hours are 30–40 per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Coach and empower team members to deliver exceptional client service and achieve sales goals.
- Contribute to store success through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture where team members feel empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
