Sales and Service Leader - Full Time

Sephora•Carmel, IN

13d•$24 - $28•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and help exceed goals. Through coaching, collaboration, and a passion for beauty, you will help foster a high-performing, inclusive environment. The role contributes to store success through client engagement, product knowledge, personalized recommendations, team development, and support of daily store operations. Full-time positions require 30–40 hours per week, availability during peak retail operations—including nights, weekends, and holidays—and punctual, consistent attendance.

Requirements

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort with a fast-paced and dynamic environment.
Ability to learn quickly and absorb and share product knowledge and training.
Ability to lift and carry up to 50 pounds.
Meet the required minimum number of weekly shifts or hours.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Contribute to store success through client engagement, expert product knowledge, and personalized recommendations.
Provide ongoing feedback and development to improve team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture of openness where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.